Privacy Policy

Privacy Policy

for VIBHA IT SOLUTIONS PVT LTD.

This privacy policy (“Policy”) relates to the manner VIBHA IT SOLUTIONS PRIVATE LIMITED

(“we”, “us”, “our”) in which we use, handle and process the data that you provide us in connection with

using the products or services we offer. By using this website or by availing goods or services offered by

us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and

transfer of your information or data in the manner described in this Policy.

We are committed to ensuring that your privacy is protected in accordance with applicable laws and

regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in

which your data is being handled by us.

VIBHA IT SOLUTIONS PRIVATE LIMITED may change this Policy periodically and we urge you to

check this page for the latest version of the Policy in order to keep yourself updated.

What data is being collected

We may collect the following information from you:

Name

Contact information including address and email address

Demographic information or, preferences or interests

Personal Data or Other information relevant/ required for providing the goods or services to you

The meaning of Personal Data will be as defined under relevant Indian laws

Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not

be storing any credit card, debit card or any other similar card data of yours. Please also note that all data

or information collected from you will be strictly in accordance with applicable laws and guidelines.

What we do with the data we gather

We require this data to provide you with the goods or services offered by us including but not limited, for

the below set out purposes:

Internal record keeping.

For improving our products or services.

For providing updates to you regarding our products or services including any special offers.

To communicate information to you

For internal training and quality assurance purposes

Who do we share your data with

We may share your information or data with:

Third parties including our service providers in order to facilitate the provisions of goods or

services to you, carry out your requests, respond to your queries, fulfil your orders or for other

operational and business reasons.

With our group companies (to the extent relevant)

Our auditors or advisors to the extent required by them for performing their services.

 

Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal

obligations or compliance requirements.

How we use cookies

We use “cookies” to collect information and to better understand customer behaviour. You can instruct

your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not

accept cookies, you may not be able to avail our goods or services to the full extent. We do not control

the use of cookies by third parties. The third party service providers have their own privacy policies

addressing how they use such information.

Your rights relating to your data

Right to Review – You can review the data provided by you and can request us to correct or amend such

data (to the extent feasible, as determined by us). That said, we will not be responsible for the

authenticity of the data or information provided by you.

Withdrawal of your Consent – You can choose not to provide your data, at any time while availing our

goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID:

admin@vibhaitsolutions.inIn the event you choose to not provide or later withdraw your consent, we

may not be able to provide you our services or goods.Please note that these rights are subject to our

compliance with applicable laws.

How long will we retain your information or data?

We may retain your information or data (i) for as long as we are providing goods and services to you;

and (ii) as permitted under applicable law, we may also retain your data or information even after you

terminate the business relationship with us. However, we will process such information or data in

accordance with applicable laws and this Policy.

Data Security

We will use commercially reasonable and legally required precautions to preserve the integrity and

security of your information and data.

Queries/ Grievance Officer

For any queries, questions or grievances about this Policy, please contact us using the contact

information provided on this website.

What information do we collect?

When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.

How do we collect information?

We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.

Confidentiality

We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.

Making a complaint

If you are not satisfied with the response, please contact us at konstruktion@email.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.